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Letter of Authorization (LOA) template.

Effective: 2026-04-01. This document is provided for transparency. The signed PDF version supplied during member onboarding takes precedence.

A Letter of Authorization (LOA) authorises a third-party data centre, carrier or facility manager to install a cross-connect on DATAHUB-IX's behalf. Use the template below for any cross-connect terminating on a DATAHUB-IX port.

How to use

  1. Download the LOA template (PDF) from the link below.
  2. Fill in the requesting party (your network) and the destination cross-connect details from your DATAHUB-IX confirmation email.
  3. Submit to your data-centre provider's cross-connect ordering portal.
  4. Forward the cross-connect ID to [email protected] so we can patch and turn up the port.

Template

LETTER OF AUTHORIZATION
=======================

Date:                 ____________________________
Reference / Ticket:   ____________________________

Authorising party (DATAHUB-IX)
------------------------------
  Name:               DATAHUB-IX
  ASN:                AS202192
  Address:            Bahnhofstrasse 1, 8001 Zurich, Switzerland
  Authorised signer:  ____________________________
  Title:              Network Operations
  Email:              [email protected]

Authorised third party
----------------------
  Name:               ____________________________
  Address:            ____________________________
  Authorised contact: ____________________________

Authorisation details
---------------------
  Facility:           ____________________________  (e.g. Hetzner FSN1)
  DATAHUB-IX cabinet: ____________________________
  DATAHUB-IX port:    ____________________________
  Connector / media:  LC/UPC SMF (single mode, duplex)
  Cross-connect ID:   ____________________________ (assigned by DC)

Scope of authorization
----------------------
  DATAHUB-IX hereby authorises the third party named above to install,
  test and maintain the cross-connect described above on its behalf.
  This authorisation is valid until written revocation.

Signature:            ____________________________
Date:                 ____________________________

Pre-signed PDF

For most major data centres we provide pre-signed LOAs scoped to a specific cross-connect ID. Request one by emailing [email protected] with your facility, port and cross-connect ID. Turn-around is usually under 30 minutes during business hours.

LOA template v1.0 — Effective 2026-04-01 — DATAHUB-IX (AS202192)